*Furniture Connection is a market place platform which serves as a retailer on behalf of manufacturers.
*Furniture Connection does not take responsibility for defective items in any way, shape or form except in so far as Furniture Connection takes reasonable care of a product.
*Furniture Connection will put the end-user in touch with the manufacturer of a product should the product be defective or otherwise not the product which the client requested.
*The manufacturer is obliged to take all reasonable measures to adhere Furniture Connections shipping policy; cancellation, return and exchange policy and withdrawal policy. Deviation from the above policies need to be communicated to Furniture Connection so as to give space to allow Furniture Connection to effect good customer service practices.
*All losses to be incurred due to faulty products are to be incurred by the manufacturer.
*Furniture Connection reserves the discretion to apply an uplift or lower market prices, in relation to Furniture Connections commission, as and when Furniture Connection sees fit.
*Furniture Connection reserves total right of use of all marketing material related to all the products in order to effect effective marketing, sales and other activities related to the items loaded by vendors.
* Vendors promise to uphold stringent customer service standards, considering that the vendor not only represents themselves, but they represent Furniture Connection and many vendors. Should it transpire that stringent customer service standards were not adhered to, Furniture Connection reserves the right to effect punitive measures which include, but is not limited to, fining, suspension or severance of the vendor-retailer relationship.
*Furniture Connection and all vendors are obliged to adhere to the Consumer Protection Act, 2019.
*All information amd data gathered will be used in accordance to the POPI Act, 2013.
*Furniture Connection is entitled to 20% commission of all products uploaded.
*Furniture Connection reserves the right to use all material uploaded to our site as marketing material, advertising material or material to be used in any form to benefit the vendor and Furniture Connection.